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General Condition

The following describes the terms and conditions under which Elena Brovelli offers users access to its services available on the website


1. Definitions

To enable full understanding and acceptance of these terms and conditions, the following terms, in the singular and plural, shall have the meanings set forth below:

- Artist: Elena Brovelli;

- Site:, operated by Elena Brovelli, which sells Art Works handmade in Italy;

- Products: the products sold through the site;

- User: the person accessing the site, without distinction of legal nature and purpose pursued, interested in the Products offered through the site;

- Consumer: a natural person acting for purposes unrelated to any commercial, craft or professional entrepreneurial activity carried out;

  • Terms: this contract governing the relationship between Elena Brovelli and Users and the sale of the Artworks sold through the site.


2. Stipulation, Conclusion and Effectiveness of the Conditions

The contract for the purchase of the Artworks is concluded by the transfer of the invoice issued, only after sending all the invoicing data of the User. In addition, the User must inform Elena Brovelli of the shipping address of the works in order to be able to calculate the shipping costs in advance and indicate them before issuing an invoice.

The moment Elena Brovelli receives the order from the User, it will provide for the sending of an e-mail confirmation summary of the order, printable, in which the data recalled in the preceding paragraph will also be reported.

The Conditions shall not be considered effective between the parties in default of the above point. Elena Brovelli may modify or simply update, in whole or in part, these Conditions. The User acknowledges and agrees that any changes to these Terms will apply to orders submitted by Users after the date of notice of change to the Terms. Therefore, the User is encouraged to review the Terms each time he/she accesses the site and is advised to print a copy for future reference.


3. Purchases on the site

The order of the Artworks through the site is allowed both to Users who hold the quality of Consumers, and to Users who do not hold this quality.

Pursuant to art. 3, I paragraph, lett. a) of D. lgs. 206/2005 ("Consumer Code") please note that cover the quality of Consumers natural persons who, in relation to the purchase of the Products, act for purposes unrelated to the entrepreneurial, commercial, professional or craft eventually carried out.

Natural persons are allowed to purchase only on condition that they are at least eighteen years old.

Elena Brovelli undertakes to describe and present the Products sold on the site in the best way possible. Nevertheless, some errors, inaccuracies or small differences between the site and the actual Product may show up, which as described above attest to the uniqueness of the Work itself. Furthermore, any photographs of the Products on the site do not constitute a contractual element, as they are only representative.


The User expressly grants Elena Brovelli the right to accept even partially the order placed (for example, in the event that there is not the availability of all the Products ordered). In this case, the contract will be understood to be perfected with respect to the Artworks actually sold. Elena Brovelli reserves the right to refuse an order:

1. when the Product is not available;

2. when authorization to charge the User for the cost of the Artwork is denied;

3. when an obviously incorrect price is indicated at the time of purchase and recognizable as such. In such a case, the User will be contacted by Customer Service to be informed and will receive a refund related to the transaction made.

4. Prices and Payments

Elena Brovelli reserves the right to change, at any time, the price of the Artworks and any shipping costs of the same.

It is understood that any changes will in no case affect the contracts already concluded before the change.

The sale prices of the Artworks are inclusive of VAT, if due; any other possible tax and/or shipping cost to be borne by the User will be indicated before the confirmation of the purchase.

The User agrees to pay the price of the Artworks purchased in the time and manner specified by Elena Brovelli. Any refund to the User will be credited promptly through one of the methods proposed by Elena Brovelli and chosen by the User. Refunds will be made only for shipping costs in case the User does not consider the Artwork received to be to his/her taste. In addition, the User will return the Work, at his or her own expense, and only upon receipt by Elena Brovelli will the refund be credited.

The site uses third-party tools for payment processing and in no way comes into contact with the payment information provided (credit card numbers, holders' names, passwords, etc.). Should such third-party tools deny payment authorization, Elena Brovelli will not be able to provide the Products and will not be responsible for any delay or non-delivery.


5. Invoicing

The User will be required to indicate all the data to provide for the invoice by e-mail to

For the issuance of the invoice will be the information provided by the User, which he declares and guarantees to be true, releasing Elena Brovelli every ample indemnity in this regard.


6. Authenticity of works of art

The authenticity of each work of art created by Elena Brovelli is decreed by two main elements:

the certificate of authenticity of the work, bound to each product of the artist, which exists in a unique form and describes the same in terms of the Name of the work, dimensions, technique of realization, and year of creation;

Artist Elena Brovelli's signature affixed to the back of each artwork.

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